Do you work on Thermador's steam ovens?
Yes — combination steam ovens are one of Thermador's signature products, and we diagnose both the steam and conventional heating sides.
Is my Thermador unit still under warranty?
If it is, repairs should go through Thermador's authorized service network to preserve that coverage. We specialize in out-of-warranty repairs.
My Thermador column will not seal along one edge. What causes that?
Usually the cabinetry, not the column. Freedom columns are installed flush into a millimetre-accurate opening, and North Texas clay moves those openings seasonally. A gasket that seals along three edges and stands proud on the fourth is the signature of an opening that has racked slightly rather than a gasket that has failed. We measure the opening first; replacing the gasket alone would leave you with the same fault next summer.
How much does Thermador repair cost?
It depends heavily on the fault. We charge a flat diagnostic fee and give you an exact quote before starting any work — see
typical repair costs for a general sense of ranges.
Are you affiliated with Thermador?
No. SubZero Repair Dallas is an
independent repair company and is not affiliated in any way with Thermador or its distributors. We specialize exclusively in out-of-warranty repairs.
Is my Thermador unit still under manufacturer warranty?
If it is, repairs need to go through the manufacturer's authorized service network to preserve that coverage. We specialize in out-of-warranty repairs and can help you figure out which situation applies to your unit.
Do you offer a warranty on the repair?
Yes — every repair includes a written warranty of up to 1 year on the parts and labor performed.