Do you work on LG's smart appliances?
Yes — wifi connectivity and smart diagnostics are part of what we check, alongside the mechanical and sealed-system components.
Do you carry LG parts on the truck?
Common failure parts, yes. Less common components are sometimes ordered in advance once we know your model.
Can a storm surge take out an LG refrigerator's electronics?
It can, and around here it does. The inverter and main control boards are the vulnerable parts, and a surge from a passing storm can kill them without leaving any other trace -- the unit is simply dead, or the display behaves strangely, with no mechanical warning first. Given how active the North Texas storm season is, a surge protector on the circuit is cheap insurance against a board replacement.
How much does LG repair cost?
It depends heavily on the fault. We charge a flat diagnostic fee and give you an exact quote before starting any work — see
typical repair costs for a general sense of ranges.
Are you affiliated with LG?
No. SubZero Repair Dallas is an
independent repair company and is not affiliated in any way with LG or its distributors. We specialize exclusively in out-of-warranty repairs.
Is my LG unit still under manufacturer warranty?
If it is, repairs need to go through the manufacturer's authorized service network to preserve that coverage. We specialize in out-of-warranty repairs and can help you figure out which situation applies to your unit.
Do you offer a warranty on the repair?
Yes — every repair includes a written warranty of up to 1 year on the parts and labor performed.